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OOS Orders

Picture of Lillian Jacques
OOS Orders
by Lillian Jacques - Tuesday, 6 August 2019, 10:38 AM

Hello everyone,

If you have an order that has both in stock products and OOS products, please can you split the order in to 2 new orders.

So you will need to raise an order for the in stock products and another new order for the OOS products.

Then cancel the original order on OA. 

Also, please add notes on the orders to link them to the original order and it's OOS/in stock counterpart.


Kind regards,