Can we please all review the magento - order processing training pages? Orders are still going through at zero value which is not the correct process.
If an order is being changed, the new order should show the correct value that the customer has paid. The old order that is being changed should be credit memo'd.
Please review the training pages. If anything is unclear, please just let me know.
We shouldn't be putting orders through at zero value that are being changed/swapped.