Site news

Picture of Admin User
Saturday Delivery Charge
by Admin User - Friday, 19 July 2019, 10:31 AM

Hi All

FYI that the Saturday delivery charge has increased from £19.99 to £24.95. 



Picture of Lillian Jacques
Reply Manager
by Lillian Jacques - Friday, 12 July 2019, 2:42 PM

Hello all,

Please follow these guidelines regarding Reply Manager.

- We aim to reply to customers within 3 hours.

- All emails that require no further action must be marked as complete. (You can always return to emails if needed).

​- Double check your emails for spelling mistakes and grammatical ...

Read the rest of this topic
(119 words)
Picture of Admin User
Card Refunds
by Admin User - Thursday, 11 July 2019, 3:08 PM
Hi All, 

Just a quick reminder that if we are doing a card refund, we should only be refunding to the card the payment was taken from. 

You keep a scanned copy of all merchant receipts. Therefore, you should be able to ensure the card matches between the initial payment and any refunds given. 

If ...

Read the rest of this topic
(160 words)
Picture of Admin User
Top of the Shops - June 2019
by Admin User - Wednesday, 10 July 2019, 3:21 PM

Top of the Shops Awards

* Accessory AceGerard O'Donnell, Keighley Store with over £4,145 Accessory Sales! (ex VAT) 2nd Month Running!
* Captain CreditFrank Matthews, Bracknell Store with £7,279 on Finance! (ex VAT)
* Golden Cup ChampionLouise Shore, Bracknell Store with £34,887 Total Sales! ...
Read the rest of this topic
(126 words)