Site news

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Remnant Competition Winner
by Admin User - Monday, 17 June 2019, 2:34 PM

Hi All

A big well done to Jy-mel from our Keighley Store who won the recent Remnant Competition and subsequently the £350 bonus that was up for grabs. 

Well done Jy-mel! 



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Saturday Delivery Charge (Date Change)
by Lillian Jacques - Monday, 17 June 2019, 11:53 AM

Hello all,

The below only applies if the customer wants Saturday delivery AFTER they've placed an order. 

For example, you've placed an order for a customer to be delivered on a Wednesday. The customer then calls and wants a Saturday delivery instead. Follow the below:

When taking extra payment for ...

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Delivery Timeslots - Our Routes
by Admin User - Monday, 17 June 2019, 8:43 AM

Hi All, 

We currently advise customers that they will receive a 2hr window of time with deliveries on our routes, however this has now changed to a 3hr window so the driver can arrive an hour before & up to 2hrs after.



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Order Author Changes
by Admin User - Friday, 7 June 2019, 11:49 AM

Hi all, 

Just to add some extra clarity, please ensure that all order author changes are submitted and processed on or before the last day of the month. 

Store managers should request order author changes by filling out the form they have access to. 

If staff members know of an order to change, they...

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